Last updated: July 24, 2026
SafeHaven Home Care (“SafeHaven,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit safehavenhcs.com, contact us, or request information about our home care services.
Information We Collect
We may collect information that you voluntarily provide through our contact forms, by phone, or by email, including your name, email address, phone number, the subject of your inquiry, and any message or service details you choose to provide.
When you use our website, we may also automatically receive limited technical information such as your IP address, browser type, device type, pages visited, referring website, and general usage data. We may use cookies or similar technologies to support website functionality, security, analytics, and performance.
How We Use Information
- Respond to questions and requests for care information;
- Schedule consultations and communicate about our services;
- Operate, maintain, secure, and improve our website;
- Understand website usage and troubleshoot technical issues;
- Prevent fraud, spam, misuse, and security threats; and
- Comply with applicable legal and regulatory obligations.
Submitting an inquiry does not create a caregiver-client, healthcare-provider, or other professional relationship. Please do not use this website for emergencies. If you are experiencing an emergency, call 911.
How We Share Information
We do not sell or rent your personal information. We may share information with service providers that help us operate the website, host data, deliver email, prevent spam, analyze performance, or support our business. These providers may use information only as necessary to perform services for us.
We may also disclose information when required by law, legal process, or government request; to protect the rights, safety, and property of SafeHaven, our clients, website users, or others; or in connection with a merger, sale, financing, or transfer of all or part of our business.
Cookies and Third-Party Services
You can adjust your browser settings to block or delete cookies, although some website features may not function properly. Our website may contain links to or embedded content from third-party websites. Those third parties have their own privacy practices, and we are not responsible for their content or policies.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business and security records, resolve disputes, and meet legal obligations. Retention periods vary depending on the type of information and why it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.
Your Privacy Choices
You may ask us to review, correct, or delete personal information you have provided, subject to applicable law and legitimate recordkeeping requirements. You may also ask us to stop certain communications. To make a request, contact us using the information below. We may need to verify your identity before completing a request.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated “Last updated” date. Your continued use of the website after an update means the revised policy applies to your future use.
Contact Us
If you have questions or privacy requests, contact SafeHaven Home Care at info@safehavenhcs.com or (603) 341-8081.